Our Privacy Policy

Effective Date: OCTOBER 2025

We respect your privacy and are committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and share information when you opt in to receive text messages from us. By opting into our SMS messaging service, you agree to the practices described in this policy. Information we collect When you sign up for and use our SMS messaging service, we collect the following personal information:
• Your mobile phone number.
• Your consent to receive SMS messages.
• Other information you may provide, such as your name, preferences, or any data included in your message responses.
• Message delivery and interaction data, such as timestamps and message status. How we collect your information


We collect information directly from you when you:
• Enter your phone number into a web form.
• Send a text message containing an advertising keyword to opt in.
• Complete a paper form that includes your phone number.

How we use your information We use your information to:
• Send you the text messages you have opted in to receive, such as updates, promotions, and other relevant content.
• Provide important account-related information, such as order updates, appointment reminders, or security alerts.
· Analyze and improve the messaging service and your user experience.
· Respond to your inquiries and support requests.
• Sharing your information We do not sell, rent, or trade your phone number or any other SMS opt-in data with third parties for their marketing or promotional purposes.


We may share your information with trusted third parties only in the following limited circumstances:
• Service Providers: We may share your information with third-party service providers and vendors who assist us in delivering our messaging services, such as platform providers and phone companies.
• Legal Compliance: We may disclose your information if we believe it is necessary to comply with applicable law, regulation, or a valid governmental request. This also includes protecting our rights, safety, or property.

Your choices and rights

You can stop receiving SMS messages from us at any time. To unsubscribe, simply reply “STOP” to any message you receive. You may also reply with “QUIT,” “END,” “CANCEL,” or “UNSUBSCRIBE.” After this, you will no longer receive text messages from us unless you opt in again.

For additional assistance, reply “HELP” to any message or contact our customer support team directly at [Support Email or Toll-Free Number].

Data Rights
You may have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us using the information provided below. Data security and retention

Security
We implement reasonable physical, technical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure.


Retention
We retain your information for as long as you participate in the messaging service or as needed to comply with our legal obligations. If you opt out, we will delete or anonymize your data within a reasonable timeframe, typically [e.g., 30 days].
Children's privacy
Our SMS messaging service is not intended for individuals under the age of [e.g., 16]. We do not knowingly collect personal information from children without parental consent. Changes to this policy We may update this SMS privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. Contact us If you have any questions or concerns about this SMS Privacy Policy or our data practices, please contact us at:
Email: Cindy.echols@bestintowncleaningservices.com
Phone: (901) 361-5709
Website: www.bestintowncleaningservice.com